Terms of Service
| # Terms of Service — Papafeel Global --- ## Overview Welcome to Papafeel Global! The terms "we", "our", and "us" refer to Papafeel Global. Papafeel Global operates this store and this website, including all information, content, features, tools, products, and services related to orders, with the goal of offering you (the customer) a curated shopping experience (hereinafter, the "Service"). Papafeel Global is powered by Shopify, which allows us to provide you with this Service. The following terms and conditions, as well as any policies referenced herein (hereinafter, the "Terms of Service" or the "Terms"), describe your rights and responsibilities when using the Service. Please read these Terms of Service carefully, as they contain important information about your legal rights and cover aspects such as disclaimers and limitations of liability. By visiting, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, please do not use or access our Service. --- ## Section 1 - Access and Account By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in the state or province of your residence, and that you agree to allow any minor under your dependency to use the Service on devices owned, purchased, or managed by you. To use the Service, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide in our store is correct, current, and complete, and that you have all necessary rights to provide such information. You are responsible for ensuring the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or authorize your account to any other person. --- ## Section 2 - Our Products We make every effort to display our products and services accurately in our online store. However, please note that, due to the type of device you use to access the store and your device settings, the colors or appearance of the products may differ from what is shown on the screen. We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations, nor that it will be identical to what is described or presented in our online store. We may change all product descriptions at our sole discretion at any time, without prior notice. We reserve the right to discontinue any product at any time, and we may limit, at our discretion, the quantities of any products we offer to any person, geographic region, or jurisdiction. --- ## Section 3 - Orders By submitting an order, you are making an offer to purchase. Papafeel Global reserves the right, at its sole discretion, to accept or reject your order for any reason. Your order will not be considered accepted until Papafeel Global confirms acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submitting it, as once the order is accepted, Papafeel Global may not be able to fulfill cancellation requests. If we do not accept, modify, or cancel an order, we will attempt to notify you through the email, billing address, and/or phone number provided when placing the order. The products you purchase may only be returned or exchanged in accordance with our Returns Policy [link]. Your purchase is for personal or household use only and must not be used for commercial resale or export. --- ## Section 4 - Pricing and Billing Prices, discounts, and promotions may change without prior notice. The price charged for any product or service will be the price in effect at the time the order is submitted, and will be stated in your order confirmation email. Unless expressly stated otherwise, the prices published do not include taxes, shipping costs, handling fees, duties, or import charges. The prices published in our online store may differ from prices available in physical stores, other online stores, or other stores operated by third parties. We may occasionally offer service promotions that may affect prices, and these promotions are subject to separate terms and conditions in addition to these Terms. In the event of a conflict between the promotion terms and these Terms, the promotion terms shall prevail. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account information and other data, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) your credit card information is true, correct, and complete; (ii) you are duly authorized to use such credit card to make purchases; (iii) the charges you incur will be paid by your credit card company; and (iv) you will pay the charges you incur at the posted price, including shipping and handling fees and all applicable taxes (if any). --- ## Section 5 - Shipping and Delivery We are not responsible for delays in shipping and delivery. All delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by the carrier, customs processing, or events beyond our control. Once we transfer the items to the carrier, title and risk of loss transfer to you. --- ## Section 6 - Intellectual Property Our Service, including but not limited to all trademarks, brands, text, screens, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement, are the property of Papafeel Global, its affiliates, or licensors, and are protected by patent, copyright, and other intellectual property laws of the United States and abroad. These Terms only permit you to use the Service for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Service. Except as expressly stated herein, nothing in these Terms grants you or should be construed as granting any license or other rights to use any patent, trademark, copyright, or other intellectual property right of Papafeel Global, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. Papafeel Global reserves all rights not expressly granted in these Terms. The names, logos, product and service names, designs, and slogans of Papafeel Global are trademarks of Papafeel Global or its affiliates or licensors. You may not use such trademarks without the prior written permission of Papafeel Global. The names, logos, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Service are the trademarks of their respective owners. --- ## Section 7 - Optional Tools As part of the Service, you may have access to customer tools provided by third parties, which we do not monitor and over which we have no control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations, or conditions of any kind, and without any endorsement. We are not responsible for any liability arising from or related to your use of optional third-party tools. Your use of optional tools provided through this site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms of the relevant third-party tool provider. We may also offer new features through the Service in the future (including the introduction of new tools and resources). Such new features shall also be considered part of the Service and be subject to these Terms of Service. --- ## Section 8 - Third-Party Links The Service may contain data from websites and links provided or operated by third parties (including any integrated third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party data or websites you choose to access. If you decide to leave the Service to access such third-party data or websites, you do so at your own risk. We are not responsible for any damages or losses resulting from your access to any third-party website, or from your purchase or use of any product, service, resource, or content on any third-party website. Before engaging in any transaction, carefully review the third party's policies and practices and ensure you fully understand them. Complaints, claims, concerns, or issues related to third-party products and services should be directed to the third party. --- ## Section 9 - Relationship with Shopify [Note for merchant: This section accurately describes the relationship between Shopify and your store, please do not delete or modify it.] Papafeel Global is powered by Shopify, which allows us to provide you with the Service. However, any sale and purchase you make in our store is directly with Papafeel Global. By using the Service, you confirm and agree that Shopify is not responsible for any aspect of any sale between you and Papafeel Global, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions at Papafeel Global. --- ## Section 10 - Privacy Policy All personal information we collect through the Service is governed by our Privacy Policy (see here [link]), and certain personal information may also be subject to Shopify's Privacy Policy (see here). By using the Service, you confirm that you have read this Privacy Policy. Since this Service is hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Service to provide and improve the Service. The information you submit to the Service will be transmitted to and shared with Shopify and third parties (which may be located in countries/regions other than your country of residence) to provide you with the Service. See our Privacy Policy [link] for more information on how we, Shopify, and our partners use your personal information. --- ## Section 11 - Comments If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, "Comments"), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments for any purpose, including commercial purposes. For example, we may use the rights granted under this license to operate, provide, evaluate, improve, refine, and promote the Service, and to fulfill our obligations and exercise our rights under these Terms of Service. You also represent and warrant that: (i) all Comments and all necessary rights are yours; (ii) you have disclosed any compensation or reward received for submitting Comments; and (iii) your Comments will comply with these Terms. We have no obligation, now or in the future, to (1) maintain the confidentiality of your Comments; (2) pay for your Comments; or (3) respond to your Comments. We may, at our discretion (but without obligation to do so), monitor, edit, or remove Comments that we determine to be illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable or that violate any party's intellectual property rights or these Terms of Service. You agree that your Comments will not infringe any third-party rights, including copyrights, trademarks, privacy, publicity, or other personal or proprietary rights. You also agree that your Comments will not contain defamatory or other unlawful, abusive, or obscene content, or contain any computer virus or other malicious software that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of the Comments. You are entirely responsible for the accuracy of any Comments you submit. We take no responsibility and assume no liability for any Comments posted by you or any third party. --- ## Section 12 - Errors, Inaccuracies, and Omissions Information on the Service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. If any information is inaccurate, we reserve the right to correct any error, inaccuracy, or omission at any time, and to change or update information or cancel orders without prior notice (including after you have submitted your order). --- ## Section 13 - Prohibited Uses You may only access and use the Service for lawful purposes. You may not access or use the Service for: (a) any illegal or malicious purpose; (b) violating any international, federal, state, or provincial law, rule, regulation, or local ordinance; (c) infringing upon or violating our intellectual property rights or those of others; (d) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or harming any of our employees or any other person; (e) transmitting false or misleading information; (f) uploading, sending, receiving, using, or reusing any material that does not comply with these Terms; (g) transmitting or causing the sending of any advertising or promotional material, including any "junk mail", "chain letters", "spam", or any other similar form of solicitation; (h) impersonating or attempting to impersonate any other person or entity; or (i) engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which we deem may harm Papafeel Global, Shopify, or the users of the Service or expose them to liability. Furthermore, you agree not to: (a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Service; (b) reproduce, copy, plagiarize, scrape, sell, resell, or exploit any portion of the Service; (c) collect or track the personal information of others; (d) perform spamming, phishing, pharming, or spoofing attacks against the Service; (e) use any robot, spider, scraper, data mining/extraction tool, automated device or program, AI tool (such as agentic AI), or any other automated or manual means to access the Service; or (f) interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Service. If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without notice. --- ## Section 14 - Agents 14.1 If you use, permit, enable, or cause an agent to be deployed to access, use, or interact with any part of the Service, this section (hereinafter, the "Agent Terms") shall apply. "Agent" refers to any software or service that acts autonomously or semi-independently on behalf of or under the direction of a person or entity, and that may act or use a personal device without direct supervision. 14.2 No agent may access, use, or interact with the Service unless it identifies itself at all times and operates strictly in accordance with the requirements of Section 14.4 below. |
14.3 We may limit (including through technical measures) whether or not an agent may access, use, and interact with the Service, and in what manner.
14.4 Agents must: (i) identify in all HTTP/HTTPS requests that the request originates from an agent, and disclose the agent's name by including the following in the request's user-agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate the fact that any access, use, or interaction originates from an agent, for example, by (a) imitating human behavioral and interaction patterns, or (b) completing or bypassing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) respond truthfully to any questions or requests seeking to determine whether an interaction originates from a human or a computer; (iv) not circumvent or otherwise avoid any measures designed to block, limit, modify, or control whether an agent may access, use, or interact with the Service, and in what manner.
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## Section 15 - Termination
We may terminate this agreement or your access to the Service (or any part thereof) at any time at our discretion, without prior notice, and you will remain liable for all amounts due up to and including the date of termination.
The following provisions shall survive termination: Intellectual Property, Comments, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provision that by its nature should survive termination.
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## Section 16 - Disclaimer
The information displayed or provided on or through the Service is for general reference purposes only. We do not guarantee the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is strictly at your own risk. We shall not be held liable for any responsibility to you or any other visitor to the Service, or to any person who may become aware of its contents, arising from reliance on such data.
Except as expressly stated by Papafeel Global, the Service and all products provided through the Service are provided "as is" and "as available" for your use, without any representation, warranty, or condition, express or implied, including the implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of implied or other warranties, so the above disclaimer may not apply to you.
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## Section 17 - Limitation of Liability
To the maximum extent permitted by law, Papafeel Global, our partners, directors, senior executives, employees, affiliates, agents, contractors, service providers, or licensors, or Shopify and its affiliates in the case of such persons, shall not be liable for any claim arising from your use of any Service or any product purchased through the Service, or related to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss, damage, or injury of any kind arising from the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, or any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility thereof.
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## Section 18 - Indemnification
You agree to indemnify, defend, and hold harmless Papafeel Global, Shopify, and their respective affiliates, partners, senior executives, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim (including reasonable attorney's fees) payable to any third party resulting from or arising out of: (1) your breach of these Terms of Service or the documents incorporated by reference; (2) your violation of any law or infringement of the rights of a third party; or (3) your access to and use of the Service.
We will notify you of any claim subject to indemnification; however, late notification will not waive your obligations unless you suffer material prejudice thereby. We may control the defense and settlement of such claims (including the choice of counsel), with costs at your expense, but we shall not settle any claim that requires you to comply with non-monetary obligations without your consent (which shall not be unreasonably withheld). You must cooperate with the defense of indemnification claims, including providing relevant documents.
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## Section 19 - Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.
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## Section 20 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this website or in respect to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
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## Section 21 - Assignment
Without our prior written consent, you may not delegate, transfer, or assign this agreement or any rights or obligations set forth in these Terms, and any such attempted transfer shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations without notice or consent.
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## Section 22 - Governing Law
These Terms of Service and any separate agreements whereby we provide you the Service shall be governed by and construed in accordance with the federal and state or regional laws of the jurisdiction where Papafeel Global’s headquarters are located. You and Papafeel Global agree that such courts are the courts of jurisdiction and have personal jurisdiction.
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## Section 23 - Headings
The headings used in this agreement are included for convenience of reference only and shall not limit or otherwise affect these Terms.
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## Section 24 - Changes to Terms of Service
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our discretion, to update, change, or replace any part of these Terms of Service, and updates and changes will be posted on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will become effective on the date specified in the notice. Your continued use of or access to the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
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## Section 25 - Contact Information
Questions about the Terms of Service should be sent to us at **papafeelmx@ywxk88.com**.
Our contact information is posted below:
**Papafeel Global**
papafeelmx@ywxk88.com
Nam On West Street, No. 1008, 11th Floor, Room 15
Cheung Sha Wan, Kowloon
Hong Kong Special Administrative Region
[To be completed: company phone number]
[To be completed: Business Registration Certificate (BR) number]
[To be completed: Tax ID / RFC number]
