Privacy Policy
Privacy Policy — Papafeel Global
Last updated: October 16, 2026
PAPAFEEL COSMETICS LIMITED, a company registered in Hong Kong SAR, operates this store and website under the brand name Papafeel Global, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a comprehensive shopping experience (collectively, the “Service”).
PAPAFEEL COSMETICS LIMITED uses the Shopify platform, which enables us to provide these services.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make purchases or other transactions through the Service, or otherwise communicate with us.
In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.
We encourage you to read this Privacy Policy carefully. By using or accessing any part of the Service, you acknowledge the information collection, use, and disclosure practices described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “Personal Information,” we mean information that identifies you or can reasonably be linked to you or another person.
Personal Information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify or be linked to you.
Depending on how you interact with the Service, your location, and what is permitted or required by applicable law, we may collect or process the following categories of Personal Information, including inferences derived from such information:
Contact details: including your name, address, billing address, shipping address, phone number, and email address.
Financial information: including credit or debit card numbers and financial accounts; payment card information; financial account information; transaction details; payment methods; payment confirmations; and other payment-related information.
Account information: including your username, password, security questions, preferences, and account settings.
Transaction information: including the products you view, add to your cart, add to your wish list, purchase, return, exchange, or cancel, as well as your transaction history.
Communications with us: including information you provide when you communicate with us, such as information submitted through customer support requests.
Device information: including information about your device, browser, or network connection, IP address, and other unique identifiers.
Usage information: including information about your interactions with the Service, such as how and when you browse or interact with the site.
Sources of Personal Information
We may collect Personal Information from the following sources:
Directly from you, including when you create an account, visit or use the Service, communicate with us, or otherwise provide us with your Personal Information.
Automatically through the Service, including information from the devices you use to access our products, services, or websites, as well as information collected through cookies or similar technologies.
From our service providers, including when we engage them to provide certain technologies or to collect or process Personal Information on our behalf.
From our business partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or the type of service you use, we may use your Personal Information for the following purposes:
Providing, Personalizing, and Improving the Service
We use your Personal Information to provide the Service, including fulfilling contracts entered into with you; processing payments; fulfilling orders; remembering your preferences and products of interest; sending you account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and managing your account; managing shipping; facilitating returns and exchanges; enabling you to post reviews; and providing you with a personalized shopping experience, such as recommending products based on your purchase history.
We may also use your Personal Information to improve and optimize our Services.
Marketing and Advertising
We may use your Personal Information for marketing and promotional purposes, such as sending you promotional and advertising communications by email, SMS, or postal mail, as well as displaying online advertisements for products or services within the Service or on other websites based on your previous purchases, products added to your cart, or other activities related to the Service.
Security and Fraud Prevention
We use your Personal Information to verify your account, provide a secure payment and shopping experience, detect, investigate, and take action regarding potential fraud and illegal, unsafe, or malicious activity, protect public safety, and maintain the security of our Service.
If you choose to register for and use an account on the Service, you are responsible for protecting your account credentials. We recommend that you do not share your username, password, or other access information with others.
Communicating With You
We use your Personal Information to provide customer support, respond to your requests, provide our services effectively, and maintain our business relationship with you.
Legal Reasons
We may use your Personal Information to comply with applicable laws or respond to valid legal processes, including requests from government or law enforcement authorities; investigate or participate in civil proceedings, potential or existing litigation, or other legal proceedings; and enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your Personal Information to third parties for legitimate purposes subject to this Privacy Policy.
This may include:
Shopify, vendors, and other third parties that provide services on our behalf, such as IT administration, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
Business and marketing partners to provide marketing and advertising services.
Third parties when you direct, request, or authorize us to share certain information, for example, to ship products or when you use services through social media widgets or login integrations.
Our affiliates or other members of our corporate group.
Third parties in connection with business transactions, such as mergers or insolvency proceedings, as well as when necessary to comply with legal obligations, respond to subpoenas or search warrants, enforce our terms or policies, or protect our Services, interests, and rights, as well as the rights of our users or others.
Our business and marketing partners may use your information in accordance with their own privacy policies.
Depending on your location, you may have the right to request that your information not be shared for targeted advertising or personalized marketing content based on your online activity.
Relationship With Shopify
This Service is hosted on Shopify.
Shopify collects and processes Personal Information related to your access to and use of the Service in order to provide and improve its services.
Information you submit through the Service is transmitted to and shared with Shopify and, potentially, with third parties located outside your country of residence, in order to facilitate and improve the provision of the Service.
In addition, to protect, grow, and improve our business, we use certain advanced features provided by Shopify that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify.
To provide these features, Shopify may use Personal Information collected from your interactions with our store, other merchants, and Shopify.
In these circumstances, Shopify is responsible for processing your Personal Information, including handling requests relating to the exercise of your rights regarding such information.
For more information about how Shopify uses your Personal Information and the rights you may have, please refer to Shopify’s Consumer Privacy Policy.
Third-Party Websites and Links
The Service may contain links to websites or other online platforms operated by third parties.
If you visit a website that is not affiliated with or controlled by us, we recommend that you review its privacy and security policies, as well as its terms and conditions.
We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information they contain.
Information you post on public or semi-public platforms, including third-party social media platforms, may also be visible to other users of the Service or those platforms.
The inclusion of third-party links does not imply that we endorse the content of those platforms or their owners or operators, unless expressly stated otherwise.
Children’s Information
The Service is not intended for minors, and we do not knowingly collect Personal Information from individuals who have not reached the age of majority in their jurisdiction.
If you are the parent or guardian of a minor who has provided us with Personal Information, you may contact us using the contact information provided below to request deletion of such information.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we have “shared” or “sold,” as defined by applicable law, Personal Information of individuals under 16 years of age.
Security and Retention of Information
Please note that no security measure is perfect or completely impenetrable, and therefore we cannot guarantee absolute security.
In addition, information you transmit to us may not be completely secure while in transit. We recommend that you do not send sensitive or confidential information through insecure channels.
The length of time we retain your Personal Information depends on various factors, such as the need to maintain your account, provide our services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on your location, you may have some or all of the following rights regarding your Personal Information. These rights are not absolute and may apply only in certain circumstances.
Right of Access / Right to Know
You may have the right to request access to the Personal Information we maintain about you.
Right to Deletion
You may have the right to request that we delete the Personal Information we maintain about you.
Right to Correction
You may have the right to request correction of inaccurate Personal Information.
Right to Data Portability
In certain circumstances and subject to certain exceptions, you may have the right to obtain a copy of the Personal Information we maintain about you and request that we transfer it to a third party.
Managing Communication Preferences
We may send you promotional emails. You can opt out of receiving them at any time by using the unsubscribe option included in those emails.
Even after opting out of promotional communications, we may continue to send you non-promotional communications related to your account or orders.
You may exercise any of these rights through the mechanisms available within the Service or by contacting us using the contact information provided below.
We will not discriminate against you for exercising any of these rights.
Where permitted or required by applicable law, we may ask you to verify your identity before processing a request.
You may also designate an authorized representative to submit certain requests on your behalf where permitted by applicable law. We may request evidence of such authorization and, where appropriate, ask you to verify your identity directly.
We will respond to requests within the timeframes established by applicable law.
Complaints
If you have any complaints regarding how we process your Personal Information, please contact us using the information provided below.
Depending on your location, you may have the right to appeal certain decisions or file a complaint with the appropriate data protection authority.
International Transfers
We may transfer, store, and process your Personal Information outside the country or region where you reside.
When we transfer Personal Information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or other equivalent contracts issued by UK authorities, as applicable, unless the destination country has been recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will publish the updated version of this Privacy Policy on this website, update the “Last updated” date, and provide any additional notice required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us by email at papafeelmx@ywxk88.com or by mail at the following address:
PAPAFEEL COSMETICS LIMITED
Room 22, 11/F, China United Plaza, 1008 Tai Nan West Street, Cheung Sha Wan, Kowloon, Hong Kong SAR
For the purposes of applicable data protection laws, PAPAFEEL COSMETICS LIMITED is the data controller of your personal information.