Privacy Policy

Privacy Policy
Last updated: September 18, 2026
Papafeel Global operates this store and website, including all related information, content, features, tools, products, and services, for the purpose of offering you, the customer, a comprehensive shopping experience (collectively, the “Service”).
Papafeel Global uses the Shopify platform, which enables us to provide these services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through the Service, or when you communicate with us in any other way.
In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.
We recommend that you read this Privacy Policy carefully. By using or accessing any part of the Service, you acknowledge the information collection, use, and disclosure practices described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “Personal Information,” we refer to information that identifies you or can reasonably be linked to you or another person.
Personal Information does not include information collected anonymously or de-identified information, i.e., information that does not allow you to be identified or reasonably linked to you.
Depending on how you interact with the Service, your location, and as permitted or required by applicable law, we may collect or process the following categories of Personal Information, including inferences derived from such information:
Contact data: including your name, address, billing address, shipping address, phone number, and email.
Financial information: including credit or debit card numbers and financial accounts; payment card details; financial account information; transaction details; payment methods; payment confirmations, and other payment-related data.
Account information: including your username, password, security questions, preferences, and account settings.
Transaction information: including the products you view, add to cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
Communications with us: including the information you provide when you communicate with us, such as data sent in customer support requests.
Device information: including information about your device, browser, or network connection, IP address, and other unique identifiers.
Usage information: including information about your interactions with the Service, such as how and when you browse or interact with the site.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Service, communicate with us, or provide your personal information in any other way.
Automatically through the Service, including information from the devices you use to access our products, services, or websites, as well as information obtained through cookies or similar technologies.
From our service providers, including when we engage them to provide certain technologies or to collect or process personal information on our behalf.
From our business partners or other third parties.

How We Use Your Personal Information
Depending on how you interact with us or the type of service you use, we may use your personal information for the following purposes:
Providing, customizing, and improving the Service. We use your personal information to provide the Service, including fulfilling contracts entered into with you; processing payments; completing orders; remembering your preferences and products of interest; sending you account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and managing your account; managing shipments; facilitating returns and exchanges; allowing you to post reviews; and offering you a personalized shopping experience, such as recommending products based on your purchase history.
We may also use your personal information to improve and optimize our Services.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending you promotional and advertising messages via email, SMS, or postal mail, as well as displaying online advertisements for products or services within the Service or on other websites, based on your previous purchases, items added to cart, or other activities related to the Service.
Security and fraud prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, and take action against potential fraud and illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our Service.
If you choose to register and use an account on the Service, you are responsible for protecting your credentials. We recommend that you do not share your username, password, or other access details with others.
Communicating with you. We use your personal information to offer customer support, respond to your requests, provide our services effectively, and maintain our business relationship with you.
Legal grounds. We may use your personal information to comply with applicable laws or respond to valid legal proceedings, including requests from government or law enforcement authorities; investigate or participate in civil proceedings, potential or existing litigation, or other legal proceedings; as well as to enforce or investigate potential breaches of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.
This may include:
Shopify, providers, and other third parties that perform services on our behalf, such as IT administration, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping.
Business and marketing partners to provide you with marketing and advertising services.
Third parties when you direct, request, or authorize us to share certain information, for example, to ship products or when you use services through social media widgets or login integrations.
Our affiliates or other members of our corporate group.
Third parties in connection with business transactions, such as mergers or insolvency proceedings, as well as when necessary to fulfill legal obligations, respond to subpoenas or search warrants, enforce our terms or policies, or protect our Services, interests, and rights, as well as the rights of our users or other individuals.

Our business and marketing partners may use your information in accordance with their own privacy policies.
Depending on your location, you may have the right to request that your information not be shared for targeted advertising or personalized marketing content based on your online activity.
Relationship with Shopify
This Service is hosted on Shopify.
Shopify collects and processes personal information related to your access and use of the Service in order to provide and improve its services.
The information you submit through the Service is transmitted and shared with Shopify and, potentially, with third parties located outside your country of residence, for the purpose of facilitating and improving the provision of the Service.
Additionally, to protect, expand, and improve our business, we use certain advanced features provided by Shopify that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify.
To provide these features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify.
In these cases, Shopify is responsible for the processing of your personal information, including managing requests related to the exercise of your rights regarding such information.
For more information on how Shopify uses your personal information and the rights you may have, please consult the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
The Service may contain links to websites or other online platforms operated by third parties.
If you visit a website that is not affiliated with or controlled by us, we recommend that you review its privacy and security policies, as well as its terms and conditions.
We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information they contain.
Information you post on public or semi-public platforms, including third-party social networks, may also be visible to other users of the Service or those platforms.
The inclusion of third-party links does not imply that we endorse the content of those platforms or their owners or operators, unless otherwise expressly stated.
Children’s Information
The Service is not intended for minors, and we do not knowingly collect personal information from children who have not reached the age of majority in their jurisdiction.
If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request the deletion of such information.
As of the effective date of this Privacy Policy, we have no actual knowledge of having “shared” or “sold,” as defined by applicable law, personal information of individuals under 16 years of age.
Security and Retention of Information
Please note that no security measure is perfect or completely impenetrable, so we cannot guarantee absolute security.
Additionally, information transmitted to us may not be completely secure during transmission. We recommend that you do not send us sensitive or confidential information through insecure channels.
The length of time we retain your personal information depends on various factors, such as the need to maintain your account, provide our services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on your location, you may have some or all of the following rights related to your personal information. These rights are not absolute and may apply only in certain circumstances.
Right of access / right to know. You may have the right to request access to the personal information we hold about you.
Right to deletion. You may have the right to request that we delete the personal information we hold about you.
Right of correction. You may have the right to request the correction of inaccurate personal information.
Right to data portability. In certain circumstances and subject to certain exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.
Managing communication preferences. We may send you promotional emails. You can stop receiving them at any time using the unsubscribe option included in those emails.
Even after opting out of promotional communications, we may continue to send you non-promotional communications regarding your account or your orders.
You may exercise any of these rights through the mechanisms available on the Service or by contacting us using the details provided below.
We will not discriminate against you for exercising any of these rights.
Where permitted or required by applicable law, we may ask you to verify your identity before processing a request.
You may also designate an authorized agent to submit certain requests on your behalf when permitted by applicable law. We may request proof of such authorization and, where applicable, ask you to verify your identity directly.
We will respond to requests within the timeframes established by applicable law.
Complaints
If you have any complaints regarding how we process your personal information, please contact us using the details below.
Depending on your location, you may have the right to appeal certain decisions or file a complaint with the relevant data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country or region where you reside.
When we transfer personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or other equivalent contracts issued by UK authorities, as applicable, unless the destination country has been recognized as a territory that provides an adequate level of protection.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will post the updated version of this Privacy Policy on this website, modify the “Last updated” date, and provide any additional notice required by applicable law.
Contact Information
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, you can contact us by email:
papafeelmx@ywxk88.com
Address:
Room 15, 11/F, No. 1008 Tai Nan West Street, Cheung Sha Wan, Kowloon, Hong Kong SAR.